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We provide great products at unbeatable prices backed by our unrivalled customer service and lifetime guarantee on all products. Donít just take our word for it Ė see what our customers say about us by
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Testimonials


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Just a quick note to say thank you very much for your excellent service. The loft ladder arrived in one piece, yesterday - as planned.

Many thanks again - I won't be hesitating to recommend you to others.

Best Regards.
William T

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Many thanks for sending the replacement stabiliser bar so quickly. I received it yesterday and am now using the ladder to cut some high hedging. I should have bought one years ago. It makes the job so much easier. I am most impressed by the quality of your service and of the ladder.
Best regards
Owen O

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I received my ladder last week and I an delighted with the quality and price of the ladder as well as the quick delivery

Thanks you
Gavin S

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Excellent service;ordered approx 3pm thurs, received approx 1pm fri as ordered and all intact.

Iam delighted,many thanks,
John C

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HI.. JUST A QUICK WORD TO SAY THANKS FOR THE LADDER , REALLY PLEASED WITH IT ,WOULDN'T HESITATE TO RECOMMEND....
William O

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Thank you for such excellent service. I have just received my order in first class condition; I will now have fun putting it all together.

Regards
Andy G

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Congratulations on an excellent service. I placed my order at 15.06 yesterday and received delivery at 09.35 today. Well done!!
Phil J

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Many thanks. Ladder just this minute arrived, 8.00am. Hope it is as good as your service when I unwrap it.
Thanks again.
David B

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Product arrived safely and in perfect condition.

Have't used it yet, will try over the weekend. Excellent service.
Allen C

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SIRS
THE LADDER ARRIVED FRIDAY MORNING, EXELLANT SERVICE, THANK YOU
John G

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MThank you for your prompt delivery the ladder arrived lunch time today. I have unpacked it and tried it out we are very pleased with it just the job. I will recommend you as it is excellent service Thank you.
Janet P

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Thankyou, the ladder arrived today. Thanks for excellant service allround.
Keith S

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Fantastic service and brilliant product. Thankyou very much.
Margaret A

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perfect, ladders arrived yesterday morning. Fantastic value for money, thanks
James A

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Stabliser bar arrived today, thanks very much for your prompt and helpful service.. Great doing business with you.
David S

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Many thanks for good product and very prompt delivery.

Now assembled and in use.

Regards,
Peter S

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thankyou for the recently received ladders, i am happy that they are what i supposed them to be and they will be very usefull. I was also happy with the courier service too.
Jason S

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Dear BPS,

Thank you for your efficient & prompt service; ladder arrived yesterday morning!
Will attempt to set up all 13 positions and let you know how I get on!!

Good to do business with you, and to see such excellent service in these difficult times.
Have made careful note of your address & website; I may need a loft ladder soon.

Wishing you much success in all your ventures.

Kind regards,
Ron T

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Just to advise that my step ladders arrived safely yesterday morning and to say thank you.

if the opportunity arises, I will certainly recommend you.

Thanks again for doing what you said you would.
Eleanor C

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Dear Sam

Many thanks for your email, and I take this opportunity to thank you for your prompt service. I was absolutely amazed when the ladder arrived just one day later and would have no trouble in recommending you to all of my collogues and friends.

Yours sincerely
Patti B

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Everthing has arrived-thanks for excellent service.
Hefn P

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Dear Sir,

My order arrived at 0900am this morning, 2 sets of excellent quality ladders!! What fantastic service, next day delivery and wonderful quality product, which is more than I can say for another well known ladder company in the XXXXXXX (Company Name removed) area.

I was deeply impressed with the way that you took time to explain the best options for me in ref to what I needed the ladders for, I will not hesitate to recommend you to my friends, once again many thanks indeed, a quality product at a reasonable price.
Paul C

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Thank you Chris for the end cap for the ladder, it arrived today. Will recomend you for your excelent service.

Thanks again,
Wayne C

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Hi Used access towers today that we purchased from you. Quick & easy to put up Stable and safe to use. Thanks for a professional service and fast delivery

Regards
Simeon I

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Hi,

Ladder arrived this am. Many thanks for excellent service, very pleased with the quality of the ladder, particularly the galvanised plates Ė no sharp edges!

Regards
Mike C

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Hi

Just to let you know our ladder arrived today and my husband and I had it fitted within 30 minutes. Absolutely brilliant, thank you.
Di N

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Good Morning Ken,

Received ladder this morning, great product I must say, thanks once again.
Steve R

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thankyou very much got me ladders today well in pressed will be buying a scaffolding tower from u next week thank u
John C

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Very many thanks.... a quality product & super fast delivery + anexcellent service too.

Kind Regards,
Annette M

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Hello Kevin

Ladder arrived yesterday safe & sound.
Thank you for your help and assistance on this matter.

Regards
John F

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Hi there,
Just to let you know the ladder arrived this morning. Excellent service- thank you very much.
Kind regards,
Tony K

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Great service folks, the ladder was delivered yesterday. Very impressive, thank you!
Adrian L

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Just a line to say how pleased I am with the ladders I bought from you. Quality product and delivered next day as promised.
Thank you.
John K

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Dear Sirs,

I am not often impressed to the point of writing to say well done but I have to say the product and service from yourselves is exemplary.

I ordered my ladder at 9pm on Wednesday, it arrived at 3pm on Friday. Product as described, communication good throughout, not much more I can say other than well done!

I am one very happy customer. The only person who isn't happy is my husband, but that's because he has no excuse for not clearing the guttering overy the bank holiday weekend!

My thanks and sincere appreciation for a job well done.
Jane T

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Dear Sirs,

Access ladder safely received today. Thanks for your prompt service. The quality of the ladder has exceeded my expectations.

Best Regards
Graham G

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Thanks Sam. The item came safe & in good condition and in the time you had mentioned. I am very pleased with your service & would recommend you to anyone who wishes to make business with you & your Company.
Warm regards,
Godrej B

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Hi,
Just wanted to say, what a great service you have provided. Ordered yesterday, here today, and the best price in town! Well done and thanks
John B

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Hi Ken,

YOU WERE RIGHT,LADDER WAS WORTH THE WAIT,WOULD RECOMMEND IT TO ANYONE,ARRIVED HALF AN HOUR AGO

REGARDS
Rodger K

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Dear Ken

Further to my fax to you of 5 May, yesterday afternoon the ladders arrived safely. They will be put to good use this weekend.

Many thanks for your help.

Kind Regards
Judith G

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Hi Sam

Thanks for the invoice.

Iíve just got to say, my Son and I put up the 7m Tower and 4 outriggers in about 1 half hours, no doubt itíll be a lot quicker now we know how it goes up, and I was surprised how well made it is. Everything fitted together perfectly and with the outriggers on there was little movement on top of the tower. I am more than pleased.

Thanks
Nick B

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Hi Folks

I took delivery of this ladder earlier in the year, but used it for the first time today.

The ladder is the best I have had! I am getting on now, and did not feel secure on the old one. This one with the stabiliser, The safety raising catches, and it's wide steps, make this one the safest. I'm now confident to go to the top again.

Thank you.
Mike W

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Just add me to all your glowing testimonials - ladders ordered Sunday, arrived Tuesday morning before llam - What a Star!! A big thank you.
Audrey W

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Dear Sam,

Impressive service - ladders arrived this evening and on initial examination look to be just the job and excellent value. Will certainly offer very positive feedback!
Malcolm F

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Dear All,

Thankyou for your efficient and prompt despatch of the ladder, it is good to see a company offering a high quality service to the Highlands.

Best Regards,
David C

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Hello to the sales lady at harrogate flower show.

Just to say thank you for sending my order of the concertina loft ladder.The delivery was within 4 days, which was great. I have fitted the ladder this morning which was so easy to do and without any problems. This product has solved a problem for me accessing an awkward loft so once again many thanks for your help and advice
Alan R

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thank you so much for your ladders great ladders and fanstatic value will be telling all my friends about your company great products and value for money number one in my book thanks again
Thomas K

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Dear BPS

Just to say thank-you for this.

Service thus far has been beyond the expectations..

Best Regards
John C

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Good Afternoon,

Just received delivery of my order, everything satisfactory, do like the way you deal with your customers (nothing short of excellent), would not hesitate in dealing with you again. One very satisfied customer!

Best Regards
Rodger Q

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Hi Sam, the scaffold was here at 09:15 this morning which is excellent service, and, it's a quality product. Many thanks and regards
Alan P

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thanks for a speedy service i have left you 5 star rating cant fault your service keep up the good work your the best i have dealt with many thanks.
Jason W

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Just to say thank-you for a faultless service. If only every business worked this way then the UK would have no economic troubles!!!
David P

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Sam ,BPS Access Solutions, Thank you very much ,service faultless, and very pleasant people to deal with ,look forward to the next time!!!
Richard S

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Dear Sir,

Many thanks for a great service. The tower arrived today. We will put it to use tomorrow.

Thanks again
Merlin B

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I took delivery of the above item earlier today.

Fantastic! Easy to install, great quality, secure and very easy to use.

It took me less than 2 hours to install, I managed it on my own having removed the ladder/ steps and released the spring tension (yes it would have been easier/ safer with help).

I have no reservations about putting my name to this recommendation. Well worth the normal retail price, but with the current discount and twin handrails included, superb value!

Thanks
Mick O

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Dear Sir

Just a short note to express my appreciation not only for the excellent service (free delivery within 24 hours) but also for the product itself which is proving to be everything I hoped for, allowing me to now access parts of my house without getting the professionals in. Having looked at similar products, it was the demonstration at the bottom of your website which persuaded me to go for it.
Graham B

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Hi Sam,

I have received the hatch door, just wanted to say a big thank you for all your help. I will certainly visit your site again.

Kind Regards
Jan K

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I received my ladders last week, lightening fast delivery and I have used them already. Really pleased and they will last me for years. Thanks very much
Dennis D

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THANK YOU FOR THE SPEEDY SERVICE,DELIVERY AND QUALITY OF PRODUCT EXCELENT. ORDERED WED 7 APR I6.OO HRS RECD 10.30 9APR THANK YOU AGAIN
Pete B

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Thank you very much for a fantastic service, delivery arrived very early this morning.

Many Thanks
Tracey T

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Hi Sam

I am new to using eBay, but can I just say that the product is superb and as is your service, ordered Monday P.M, arrived 10 A.M on Tuesday, could not off asked for more.

Kind Regards
Stuart W

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Many thank's for your assistance,good product,fast delivery,excellant help,well pleased with the loft ladder.

Yours sincerely,
Trevor G

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We bought the 3.8m Telescopic Ladder for use as a ladder to get into the recently boarded out loft. Even the very compact and ingenious Concertina ladder would not be totally suitable for the orientation and size of the opening. Not only is this ladder superb for its originally intended use but I recently used it outside where its stability and strength really come into their own. This is not just a ladder of convenience but is better and more stable than my professional quality extending ladders so where I do not need the height I have been using the Telescopic Ladder. I wasnít sure about the stabilising bar but it really does give a feeling of total security, even on less than ideal terrain. Storage in a cupboard adjacent to the loft opening is just so easy. This is a beautifully engineered piece of equipment and the ease of extending it and collapsing it never cease to amaze me. If you buy one you will not be disappointed!
John C

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Just wanted to thank you for such an excellent service, I ordered my ladder at 11.00am and it has arrived just 24 hours later! I am very impressed with such speedy delivery and would recommend you to all.
Debby G

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I have just received my ext ladders i ordered yesterday,great service will recommend you to friends.

Many thanks.

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Hi there
Thankyou very much for sending out the replacement rubber ends.
I will recommend your item to other contacts.
Thanks again for a very proffessional service.
Kind regards
John F

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Hi BPS,

Just received my ladders 0830 Tuesday morning, I ordered them Sunday afternoon, delivered next working day, great service!

Many thanks
Paul H

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Thank you for your prompt and speedy execution of my order for your Slider - 3 section Loft ladder.

I ordered it just after nonn on 29th April and it arrived safely the next day before noon.

It was exactly as described in your website and I am delighted with the quality atting instructions.

I will be passing on you companies name to any of my friends and relations who may have need of you services in the future.

One again thanks
Bill B

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Very impressed with your service. The ladder was received by 9.30 the next day. The ladder is very professionally made and is comfortable to use.

Regards
Les H

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Just to say how delighted I am with the excellent customer service and speed of delivery for a quality product. Much better than the opposition and only an extra £10 Ė they couldnít deliver for a month!!

Regards
Mike M

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Hi to all at BPS!

Congratulations on a first class service, from an informative website, an amazing delivery - ordered 1322 on Wednesday, delivered 1110 on Thursday!! - to a product which lived up to expectations. Well done. Please feel free to use this endorsement in advertising.

Regards,
Terrry J

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Just to let you know platform for ladders arrived today.
Many thanks for the delivery speed of the ladders too.Left feedback for you.When you have chance can you do so for me thanks.
Pete V

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After searching everywhere to find a decent set of ladders I came across B.P.S access solutions whilst online and I am so glad that I did,It is very rare to find a company these days which operates on such an honest and professional level but this company does.I have ordered 3 sets now within a week for friends and family and I am still speechless as to how this company can sell such amazing quality products at such amazing prices.They are by far the cheapest anywhere in the U.K and the quality is the best that I have seen anywhere.If you are reading this and are wandering weather to buy from this company then please let this make the decision for you.You will not be let down the service is fantastic and delivery times are fast and free.thank you for helping my business grow by being able to supply us.
Vinnie M

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Hi

Just wanted to say thank you. I ordered a loft ladder yesterday afternoon and it arrived before 11am today. Fantastic service. Had a quick look and it looks as good and better than others I have seen costing a lot more.

Thanks again
Paul C

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Dear Sir

Just to confirm that I have relieved the ladder, thank you for a speedy delivery.

Regards
Ron H

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Hi
Can i just say what excellent service .
I would reccomend your company to any friend of mine.
Thankyou.
Sheena A

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Hello. Replacement ladder arrived, assembled and tried out. Excellent!!! TNT collecting damaged ladder later today. Thanks for you excellent service. I have already recommended your company to a friend who needs one for his 2nd home in France. He thinks he can take one on his car roof rack, but if not can delivery be arranged to France? I will await your reply and speak to him after his Easter holiday. Regards
Martin I

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You are an angel! Thanks a mill
Rosie E

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Brilliant service, wish I had tried this company first. Delivery as promised , when promised and complete with all items well packed.First rate service Yours faithfully. Very happy
John R

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Dear Sir/Madam

My item arrived today , im very pleased very easy to ajust, im also pleased with the length too.

Thank you very much
Hyacinth B

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Thank you so much for prompt delivery of ladder - didn't expect it until next working day which was Monday, but it arrived on Saturday morning. Excellent service! Regards
Sue Hardy

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Morning Sam

The Step Platform arrived this morning - barely 12 hours after I ordered it ? I?m amazed!
That?s a stunning performance and you should be very proud of yourselves.

Many thanks
Peter R

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Just a quick email to thanks you for the delivery of the ladder. ordered on saturday - arrived tuesday. very impressive service - and the ladder was even better quality than I expected. well done BPS!
Roger F

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Dear BPS

Absolutely wonderful first class service - thankyou! The ladder is excellent and has been in use today (3 days from when we placed our order!). Loved the video - possibly one of the main reasons we bought it - is there a fan club??!

Regards
Elizabeth T

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Cheers chris. Great website btw. Videos of the ladders use was brilliant idea! Will try ladder tonight.
Andy M

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Thankyou. I received the ladder the following day. Great service.
Peter B

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Sam, many thanks ladder arrived this morning in A1 condition.
Many thanks for your service and communications throughout.
Paul S

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Hi Sam,

Replacement parts arrived safe and sound today. Many thanks for excellent service.

Regards,
Greg C

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Thank you for promt delivery ladder great.
Gordon D

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excellent service ,outstanding product and high quality standard of manufacture delivery was on the dot ,thank you for your service ,will recomendfor sure!
Kevin H

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Dear Sir,
This is just a quick thank you regarding the excellent service I have recieved from your company. I ordered the ladder late on a Sunday evening, and it was delivered at 0900hrs on the Tuesday!!. The on- line demonstration video was very helpful, and the ladder itself is well constructed. I had to fit it alone, which was hard work, but I am more than happy with the result.
Excellent product, excellent service, well done and thanks again,
John C

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Dear BPS,
Just wanted to say a big thank you for the excellent service from your company. My ladder arrived next day and the price was very competitive.
Once again thank you.
Very best regards,
Beth B

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Received order on day specified, it appears to be an excellent product at a very competative price.

Thank you
Barry H

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Hi,ladder arrived today and i am well pleased with it.Thankyou very much especially with the communication.All the best
Joe G

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Dear Sam,

My ladders arrived as promised and I am delighted with them! Excellant product at a great price and your company does what it says it will do!

Thank you
Nev S

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hi SAM

thanks for all your help , every thing is here as ordered, very happy with this tower its well made , thanks for your friendly attitude, both email & phone , will like to order again in the futtur & will be more than happy to advise others here in Ireland to shop with BPS .

regards
Mary G

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Hi Guys

Just a quick note to thank you for your prompt delivery of my order, I am over the moon with the ladder and your Very prompt delivery.

Kind regards
Allan F

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Dear BPS Access Solutions,

I just had to e-mail you to commend you on your excellent products and service. Having ordered on Sunday, the ladder was delivered at 3.30pm this afternoon (Tuesday).

Considering the free delivery and the extremely competitive price of your excellent product I will have no hesitstion in recommending you to all my family and friends.

Well done on a quality of service that leaves so many UK companies lagging well behind in the twilight zone.

Thanks again,
Pete B

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Many thanks for the prompt and efficient delivery of the below order. Order arrived in less than 24 hrs after ordering and ladders are brilliant - Well done!

Regards
David S

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thanks very much received ladder in good time ,will deal with your company in future

thanks
Robert M

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I would just like to say a big thankyou to all the team at BPS. I placed my order for the ladder on line at 12.55pm on Tuesday ( yesterday ) and received my order at 11.00am today ( Wednesday ) That is just 22 hours from ordering to unpacking of the ladders. This in my experience is exceptional sevice and I would like to express my admiration and will definitely recommend your company to friends and family. We are delighted with our purchase they are exactly what we wanted
Sue P

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Many thanks for sending those bits so quickly Sam Ė itís greatly appreciated..... Iíve given you glowing feedback
Bren B

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thank you so much for a speedy delivery of a quality set of ladders i was able to paint the eaves of my house without using a contractor and the ladders were cheaper than hiring a set and i still have the ladders...win.win.win...thanks again
Andy D

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Sir?Madam

Received this item in tip top condition. Thank you.

Yours etc.
Roy S

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Hi, Just to say most impressed with the loft ladder, excellent service, highly recommened. Thank you.
Helen G

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Thank you 4 the ladder..this is a excellent product at an excellent price,i will certainly recommend you to my friends
David H

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Ladders ordered 12.20pm on 10/02/2010,ladders delivered12.35 on 11/02/2010.Excellent service,brilliant product,will use you again in the future.My thanks to everyone concerned
Bill B

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Hi i would just like to say a great big thanks on recieving my new 7.58m - 3 Section Extension 1 Ladder with Integral Stabiliser. .the quality is absolutley fantastic and it works perfectly.all in all job done..
recieved with many thanks here's wishing you all the very very best a highly satisfied customer and highly reccomended company
Brian W

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Dear Sir/Madam, Great ladder. Great service. It's fitted and working. Many thanks. Yours faithfully
Tony P

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Hi Ken,

I read the reviews.... like you do.... but truly you lot are fast. Thank you for the delivery of the triple ladder.

Regards
Anji M

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Loft ladders recieved . Arrived 10 oclock am wednesday. Thankyou.
La M

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Many thanks, TNT have just dropped off the missing platform for the ladders it got routed to the wrong city!

Nice that TNT made the effort to get it to me
Anthony P

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Hi

Just a quick email to say a big "thank you" for the excellent service you gave to me when ordering my set of ladders.
I ordered them on the 4th Feb at 15.30 and got them the next day by lunch.
The product was more than i expected.

Keep up the fantastic service, i will be recommending your company to my many builder friends.
Kevin Long

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I ordered a ladder at 1.30pm yesterday and it arrived at 9.30am today! I can't describe how happy I am with the ladder and commend you on a remarkable service!
I don't think I have ever received the goods so quickly.
Kind regards.
Denise D

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Thankyou for the answer to all my problems! I'm a lead man by trade so alot of my work is on awkward, hard to get to domestic stuff. I've got a step ladder that i fall off regularly and a large 3 piece extender that even seperated doesn't fit anywhere. Wish i'd known earlier and would've bought a bigger one and got rid of the roof rack! What a great piece of equipment and bang on the money!!! NO MORE TOWERS OR DODGEY SELF BUILD SCAFFOLD. Not fully tested it yet but i'm 15 stone(ish) and had a good bounce about and it all seems fine. Over the moon and definitely be recommending to other trades.
Please feel free to use this email as a reference.
Troy J

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Thank you for prompt delivery of the stepladder. Good product, thanks.
Eileen D

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Hi there :)

Just a quick note as feedback forces us to be rather concise.

This ladder is immense :) As elevated platform it has been brilliant to fit long sections of PVC trunking and route the wires inside them (is a pain on one's own with a regular ladder) an to fit the curtain rails, and fully extended is tall enough to reach the satellite dish to replace the cables.

As a matter of fact I couldn't have tackled some of the jobs without it.

Kindest regards
Fermin C

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Dear Sirs,

Thank you for your very quick delivery of the ladder.
Ordered yesterday afternoon and delivered before 09:00 AM today by TNT

Super service!

Thank you
Richard S

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Dear BPS
I've just ordered a ladder, and just wanted to say that I loved the video on your website, it was quick, informative and fun! Well done.
Jim M

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got my ladder must thank you for quick service and quality of ladder very happy with it told a friend and he ordered one as well thank you,
John F

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The Ladders arrived about 11am 23rd dec. I would like to thank you for great effort you made to ensure the ladders arrived for Christmas,hubby didn't suspect a thing. Once again THANK YOU.
All the best for the new year.
Val P

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Dear Sam,

The ladder arrived at 0930hrs this morning, in good condition.

Many thanks for your service in delivering the subject order.

Best wishes for the New Year!

Regards,
Cliff C

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Dear Sirs,

Ladder arrived safe and sound today, Tuesday. Excellent service.
John B

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received today....excellent service and product...very many thanks,
Brian B

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Just a quick note to thank the BPS, and to advise that I recived the goods as ordered, (1 x 13 in 1 ladder) having placed the order on Wed 13-01-10 and received del on Fri 15-01-10, (that is just two days from order !) I consider that remarkable service particuarly in the dificult weather conditions, also the product I found to be, "Excellent !", thanks again to the BPS team.
Philip W

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Dear Sirs,
Thank you very much for your prompt attention the ladder/access platform was delivered around 10.00 am this morning .
Should anyone ask there is only one place to go for access equipment your selves.
Yours sincerely .
Graham D

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Sir

Order late Sunday. Delivery 9 a.m. Tuesday. Amazing! Congratulations on your service & your product. Thank you.
Eddie O

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Ladder arrived minutes after i sent my email!

Thank you , looks the biz!
Jim B

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Hi recieved step many thanks for a great service,
Gary F

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Thanks Luke for the safe delivery of the ladder here in spain....it arrived this morning and we're very pleased with it!

Regards
Jan C

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Dear Sir,

Just a quick thank you for the delivery of the Loft Access ladder, which was delivered as we discussed in November. We are delighted with the product.

Merry Christmas to everybody at BPS Access Solutions
Jon D

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Dear Sam,

The ladder arrived at 9:30 this morning.

Everything is absolutely fine.

Thank you very much.

All the best
Mike G

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Received 8 December. Many thanks for such efficient service. Happy Christmas!
Jane T

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Dear sir just a line to say thank you for your very quick service.
Ordered on friday, delivered by 9-15 monday, excellent!
Simon W

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FAO: BPS Access Solutions

re: order WR56DW100023633; our telephone conversation 16/12/09

Quick note just to confirm courier returned today with rest of order.
Thanks for promptly sorting out this discrepancy.
Unfortunately it is now rare to deal with a company that does 'exactly what it says on the tin'.

So, thanks again for the excellent customer service.
William R

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Hi,BPS Access Solutions, Your ladder's are the Rolls Royce of Ladders best i have used, and have fulfilled my requirements admirably and your customer service is 2nd to none keep up the good work.
Merry Christmas and a Prosperous New year.
Steve C

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I ordered the ladders on 22nd Dec and they arrived on the morning of 23rd Dec, despite being a couple of days before christmas and major problems with snow! Brilliant 5* service!
Gary C

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Dear BPS Access Solutions
Thanks for the outstanding service you gave me when i purchased a pro 4x4 articulated ladder.As promised next day delivery, you cannot ask fot better service than that.
Once again thanks i would recomend BPS Access solutions to anybody.
Ray H

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Dear Sam,

As per my original 'phone call, when I was told that only one order was to be processed, I confirm that only one ladder was required, which I now possess and do not wish to return. I am delighted with the product, that is above my expectations. I shall be recommending to all my friends.

Thanks again for your help.
Barry O

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Thank you for my Product invoice 0013948.The service was one of the best I have ever recieved.The overnight delivery amazed me,the product arrived at 08:30.the very next day.I unpacked the Multi Purpose Ladder and was well pleased with the Quality and workmanship that had gone into producing the product.I shopped around local first,but you had the exact product and size I needed.
Thanks and well done
Trevor C

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Dear Luke,

Many thanks. It arrived as promised today and I am very pleased to leave 5* feedback.

Regards,
Simon C

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Luke
Ladders delivered today. Can't thank you enough for service. It has been 1st class.
Many Thanks
Dek L

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Just want to say thanks for the quick service and great product at a great price.
Alex D

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Dear Sirs , Thank you for this information . The ladder & platform arrived at 1-15 pm . Very pleased with it and your efficient service- I will let my friends know of your company . I will certain use you again .With thanks
Peter M

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To Whom It May Concern:

May I take this opportunity to say what a pleasure it was doing a purchasing transaction with yourselves , and an impeccable service .

I ordered the product yesterday at 11.00am and have received it today at 09.20am.

The product is outstanding quality and a credit to your business strategy and procedures

Many thanks and will definitely recommend to friends and family.

Regards
Glenn W

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Hi,

Many thanks for ladder delivered Monday 23/11. On inspection, the ladder looks very well designed and appears to represent excellent value
Cando W

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Thank you so much for the superb service. I shall be recommending you to friends when they need a ladder. I've comments from my friends already about good mine is.

Once again thank you
Michelle W

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Just received delivery of my 2 ladders. First class product and first class service. Many many thanks
Richard B

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Hi from Liverpool,

Ladder arrived today,great piece of kit.

Have passed details on to brother and mates, so hopefully they will put some more business your way.

Many Thanks,
Brian P

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Morning Gents.

The ladders have just been delivered - excellent service and very much appreciated. With service like this you deserve to do well and prosper in spite of the tough trading conditions.

Congratulations.

Regards.
John R

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Dear Sirs

Thank you.
Flexible ladder system recieved yesterday.
Excellent service, excellent delivery and excellent product
Jon S

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BPS.Order, platform ladder, arrived. It looks to be a great product.

Glad I bought from you.

Every success at this difficult time for business
John B

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Dear Luke,

Just to confirm that the ladder was received, as promised, at 4pm yesterday (Tuesday).
I am very impressed with your service, and you will certainly get 5 stars from me. Thank you.
Peter C

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Hi Dom,
Just a quick note to say thank you very much for my ladder. I got it on time as promised.I am very pleased with both the quality of the product and the service I have received.I would have absolutely no problem recommending your company to anyone I know and I will definitely use your company again.Best Wishes for the future,
Simon W

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Good morning,
What excellent service, I have just received my step ladder and though I have not had the chance to check it (I'm at work), I must commend you on the way the ordered was processed. Everything was done in such a friendly and efficient manner, that I would have no hesitation in using your company again.

Best wishes,
Paul S

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Thanks for the prompt delivery and excellent service. The ladder arrived within two days (which is good as we live out in the country). The quality of the ladder is excellent and I am please with the purchase. I will certainly reccommend your products to others.
Bill H

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Dear Sirs

I cannot tell you how thrilled I am with my new Concertina Loft Ladder. I could not access my loft at all previously but now it is so easy. I should like to thank you for your wonderful service with your free next day delivery. Every home should have one. Thank you so much!

Yours faithfully
Margaret S

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Excellent service !! Many thanks and Regards
Duncan M

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Gr8 Product and service,Gr8 comms, highly recommend this company,definately happy to deal with again,5*.
Louis J

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An excellent piece of equipment, combining the functions of a ladder, step ladder and platform. It appears to be very strongly made, and the wide base makes it very stable.
James D

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Excellent service, excellent product and contact with BPS was very efficient and courteous. Goods arrived ahead of expected schedule
Chris V

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Ladder arrived within 24 hours of placing order! Everything needed for fitting was supplied including instructions & useful tips. The ladder itself was fully assembled and ready to screw or bolt into place. Fitting, although simple, does require some ingenuity if doing it yourself in order to support the weight of the laddder while fixing the bolts ~ BPS do give tips on doing this.
Liam K

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Hi Luke,

I just wanted to let you know that the outstanding step arrived here last Friday.

The platform ladders are first class, good quality and arrived quickly. Even though the step was out of stock at the time, it arrived just a couple of weeks later exactly when you said it would.

Thanks very much for the excellent service and product. I will certainly recommend you to other people.

Regards,
Kevin T

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I have to say how brilliant the ladder is!
I have a very awkward loft space due to the position of the water tanks, a bi-fold or tri-fold ladder wouldn't have fitted!
My cousin boarded out my loft yesterday, and fitted the 9ft concertina ladder.
It was so easy to fit, and takes up no space, my cousin and his wife were so impressed, so simple, yet perfect!
I now have the confidence to use the previously wasted storage space...The price of the ladder was a lot cheaper than moving house.
Thanks again
Many Regards,
Kay G

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I ordered scaffolding from you a couple of weeks ago and I just wanted to say how impressed I was with your service.

On the phone people were most helpful in discussing your products before I placed an order. When I did decide on what I wanted it was here the next day .

And the tower scaffolding itself has been excellent, been in almost constant use since I got it.

Thank you
Will H

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Dear Sir

Ladder delivered Thursday. Great service,price and kit. Thanks very much.

Regards
Graham F

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Dear Sir
My order arrived today bang on time, 'absolutly brilliant'!! many thanks for your excellent service definately a talking point at work tomorrow. Delivery on time, for someone living in the North of Scotland this is quite unusual, at least a day late is normal. Also very gratifying is your correct defination of mainland UK because for most companies mainland UK excludes the Scottish Highlands and a huge surcharge is not unusual. This is a real pain and many of us in this part of the country will not buy from those companies.
Many thanks again for your excellent service
Don G

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I just wanted to let you know how impressed we were with your service. I ordered a loft ladder from you just before noon on Tuesday this week and it was delivered just before 2pm the next day. TNT were very efficient. The online tracking wasn't working, but the helpline staff were courteous and helpful, advising me the goods had been dispatched, but to feel free to call again later for an update, if not received by 2pm. Considering we are the opposite side of the country - quite a feat. The ladder is as described and has been fitted today - it works well and looks good too. Thank you.
Lorraine S

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Dear BPS,
Recieved order yesterday, Good service, Good product, Good website, to be recommended.

Thanks
Mike M

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Just received my order , just to say what a first class service from start to finish, many thanks
David R

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just delivered looks a great buy, thankyou
Robert B

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Thank you for your prompt attention and delivery, I have been very impressed the way your business operates and have no hesitation in recommending you to friends.
Gordon H

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Hello

Ladder delivered 5/8 at 10.00am - brilliant service - thank you

Regards
DSH

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This is to confirm that the combination ladder ordered on Saturday afternoon arrived yesterday morning.

A great product with a great level of service, just how shopping on the net should be.

Many thanks,
Richard P

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Hi Ken,
Many thanks for the information . Goods delivered w/c 20th July now being used!! Service is excellent and I would recommended your company and products without any qualms.
Congratulations to you and your company.
Alistair T

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Hi Ken,

Got my ladders last Thursday, a day early so my expectations were exceeded in the end. Thanks you for keeping me advised.

They are indeed excellent, so much so I have just ordered a set each for my kids!! Can you tell me are you still in stock and will they ship today?

BR
Colin G

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Hi Dominic
as per usual your company delivered the goods at 9am this morning. thanks for a superfast service. will be back in touch soon as regards the other bits that i require.

regards
Tony P

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We have now received our ladder, very impressed with the service, thank you for the attention to detail. Regards
Jane F

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Hello

I just wanted to compliment you on a fantastic service! My ladder arrived this morning.
I wish other companies would take a leaf out of your book - if you can provide this sort of service, why can't they?

Seriously, I placed my internet order on Sunday 19/07/09 and I get delivery, in Northern Ireland, on Tuesday 21/07/09 - fabulous.

Congratulations, I am very, very impressed.
It really has been a pleasure doing business with your company.

Regards
Dave S

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Hi, I just had to tell you how delighted my Husband is with the scaffolding tower he recently bought from you online. It is so easy to assemble, and very stable when in use. It is exactly what he has been looking for, at an excellent price.
Many thanks for brilliant customer service, and an excellent product!
Brian W

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hi just a quick note to say thankyou for your excelent service i recievey from you when i purchased delux loft ladder this is the third one of these that i have fitted this year both the others from local traders but must tell you that yours was £80 cheaper than the others but the quality of your product was by far the best a real beautifull quality and very easy to install once again thankyou
Joe E

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I would just like to thank you for your excellent service. We in Northern Ireland often have to pay a hefty premium for delivery and for you to deliver here with no surcharge was outstanding. Coupled to that the item was delivered in just a few days and was the cheapest for that specification on the internet.

The step ladders are first class. I am 6' and 18 stone, and most other step ladders feel decidedly flimsy when I'm on them. Your product, rated to 23 1/2 stones, feels very safe and sturdy and I'm able to relax and get on with the job. I have already recommended your company to others and will continue to do so.

Thank you,
Colin B

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Hi Luke

Item arrived . . . many thanks for that . . . excellent service.

If you want a testimonial for your towers feel free to use my name . . . because I think they are brilliant.

cheers
Tony G

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Hi Chris,

the Multi Purpose Ladder has arrived at my address today. Thank you very much for the quick delivery and the excellent service. Looking forward to buy from you again in the future.

Kind regards,
Tadhg G

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Hello there just a quick note to say thank for a wonderful service.
My ladder arrived in no time at all from placing the order and I'm very pleased with the quality of the product.
I'll certainly have no hesitation in recommending your firm to anyone.

Kind regards,
Andrew T

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Hi,

Excellent delivery - next day as promised.

Regards
Chirs E

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I ordered a 4x4 Multipurpose ladder on Sunday 14th June and I'm already using it on Tuesday 16th June.

Many thanks for the excellent service. The ladder appears well made, all the ladder combinations are easy to set up and the step platform is an extremely useful addition,

I was impressed with your website and even more impressed with your product, cost and delivery service, If only other on-line companies were as efficient as yours.

I would certainly use you again and have no doubts about recommending you to anyone else.

Regards
Colin H

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FAO- the CEO

Dear Sir

I do not normally write to companies from whom I make purchases but in this case the service has been so good that I felt that I must drop you a line.
I placed my order with you at 13.15 hours and by 11.30 the next day the ladder was in use in my garden. I was delighted, and must admit amazed, at such great service. Thank you most sincerely and may I wish you good luck for the future.
Terence B

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Dear Sir, Very many thanks for a very efficient service. Still trying to work out why the best deal on the "Web" turns out to be a Company based around the corner but that's life.
Yours,
Fred I

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BPS,
I ordered a ladder from yourselves a couple of days ago, and can I just say thank you for the quick, efficient delivery, the excellent quality, and very reasonable price. Sending an email as I couldn't find a comments board on your website.
Many thanks
Ben M

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June 2009

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Hi Luke.
I have to congratulate you & the rest of the staff at BPS on being one of the most proffesional and easiest company's I've dealt with, both on ebay and with other trade companys. And as for the quality of the product, I cant fault it in any way, truely top quality and hell of a price.(And it's not made in China!!!) Infact, I nearly bought the exact same tower last Friday, from XXXX Builders Merchants in Reading, and it would have set me back just over £450 +VAT!, so I'm happpy on that side too.
I have got one question though. If I wanted to buy any additional sections for the tower, i.e pack 3 to make it a 5.5m tower, can I contact you direct or would you prefer through ebay?
Once again, pleasure dealing with you.
All the best,

P.S Will pass your details on to builders etc as I know they'll ask me.
Stephen G (E H & P Ltd)

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Hi Chris

Reference order TT17WX10010246

Just a short note to let you know that My order arrived on Wednesday 22nd May, a pleasure to do business with you, I could not have asked for better service and delivery

Once again many thanks

Best Regards
Tony J

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Dear Sir or Madam,

I just thought I would email you to thank you for the prompt delivery of the ladders I ordered. I ordered them on Monday 18th May, and they were delivered today Tues 19th May 29009!!

When you say next day delivery - you certainly mean it!

Most companies who advertise next day delivery, generally do not come up with the goodies, it's very refreshing that your company means it!

Many thanks again.. G R E A T S E R V I C E

Yours sincerely,
Malcolm W

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Ladder ordered yesterday afternoon delivered 0740hrs this morning!
Astonishing service.
Well done to UK mail also.
Keith F

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Hi Kevein,

Part received and successfully fitted this morning.

Thank you for your fast and efficient service.

Regards,
Tony H

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I would like to thank you for your excellent service. Tower was ordered late Wednesday afternoon, arrived at 09.00am Friday morning. Tower is just perfect for the job we are working on.
Colin B

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I don't normally get excited by loft ladders...but the one I ordered from you came a few days ago..looks great, thanks very much,good service.
Peter F

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what an amazing ladder! i will be recommending this ladder and your company for years to come. thanks again
Neil D

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Kevin

Spectacular service ! Replacement section arrived this morning and got me out of bed for the third time !!

Will complete the ebay comments accordingly. Many thanks.
Mike C

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Thanks for sending out the ladders. Very efficient and the ladders are just what I wanted! I'm impressed!

Thanks again
John B

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Hi,
My ladders arrived promptly, this afternoon, thank you for an excellent service and a quality product, I am more than happy.

many thanks.
Anthony G

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Received ladders at 12-30 today, now that's what I call a service, very much appreciated

Regards
Tony G

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Thank you very much for your outstanding communications since placing my order. In contrast I have been trying to get Info from T****** for 2 weeks about delivery and have not even had an acknowledgement !!!
It is refreshing to deal with a company like yourselves who actually communicate with customers
Yours gratefully
Ray J

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Hi

Just wanted to say many thanks, we have received our ladder this morning, and would like to thank you for your excellent easy to use website and very fast delivery.

It been a pleasure dealing with you, and we will recommend you.

Regards
Julie S

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Ken, thank you for your e-mail. In this day and age it is so heartening to learn a company is keeping the customer up-to-date what is happening with their order.

Keep it up and many thanks again.

Regards
Peter S

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Received item this morning as expected. Excellent, prompt service. Thank you.
Chirstina P

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Thankyou so much for the speedy delivery of loft ladder and more important thanks for the quality. I was delighted on both points.
Andy G

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Dear Sirs,
With reference to the aforementioned order, may I offer you my thanks for the expeditious and courteous manner in which this transaction was dealt with by yourselves.
The item ordered was received today just one day after placing my order.
Many thanks, regards
Michael D

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Hi,
I ordered my 4x4 rung Multi purpose ladder on Tuesday morning, it arrived this morning (Wed) at 9am. Great product, great value.
Thanks.
Dave T

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Good afternoon

Many thanks for the prompt delivery of the ladder which was safely received at lunchtime today.

Thatís an outstandingly efficient performance and I can only congratulate you all.

Again, many thanks and kind regards
Jackie E

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Order arrived 0800hrs Monday. Very satisfied!

Many thanks for making procurement easy, timely and informative throughout.

Put me on your mailing list!

Regards,
Jon F

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Just to let you know it arrived at 7:35 this morning
Thanks for your good service.
Paul A

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Dear Sirs
Item arrived today just after 08-30 and is perfect, what a super service.
many thanks
Dave J

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Just like to thank ALL at B.P.S on the speedy service for the delivery of my recent order { 4x4 folding ladder}. Shall recommend the service to other clients, keep up the good work !
Pete P (J-P C S Ltd)

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Received order. Loft access now in place. Thank you for being prompt and efficient. Will recommend.
Anna S

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order arrived. very pleased with service and ladder and have recommended to my brother
Barry G

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Hi,
Further to my mail and your reply this morning, ladder arrived about 12.30. Already installed and works excellent, very pleased with it and your service.
Regards,
David T

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Dear Sir

The best value purchase I have made in the last 10 years, 35% cheaper than anything on the web or available locally. Outstanding

Thank You
John F

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Just wanted to thank you for excellent service. We ordered a scaffold tower last Wednesday evening (yes, evening!) and it was here at lunchtime the next day. We are 3 hours from Glasgow and some companies use this as an excuse for slow delivery or excess delivery charges. You have shown what can be done. Thank you.
John and Suse C

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Hi Chris,

Apologies for the delay in getting back to you. The package arrived very promptly and all looks great now, just need to find 10 minutes or so to fit the kit now!

Just wanted to say how impressed I have been with your speed of response and excellent customer service. Working in this area myself I always think it is not just about getting it right first time but as much about how you recover the situation when the inevitable problems do occasionally arise.

I would not hesitate to recommend you to anyone in the future.

Best regards,
Wendy S

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Good afternoon

I just want to thank you for your marvellous service in connection with the above order. The ladders arrived safely at about 11 a m today. It is so good to have such good service nowadays. I will certainly recommend you to my friends, althought they don't buy ladders every day!.

Kind regards
Keith C

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Many thanks and we are extremely happy with your product, got the whole house repainted and hedge cut without any safety incidents !

Cheers
Zander B

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Hello,

The ladder is excellent Ė just what I wanted and expected (having seen it at the Cheshire Show). Itís both robust and lightweight, and suits ideally my confined landing space & awkward hatch position. A good design.

Many thanks
Charlotte B

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Dear Ken,

The ladder arrived as promised on Monday. This is just a note to let you know how fantastic we think it is.

Thanks
Pam M

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I just want to say many thanks for the Multi-Purpose ladder received today and the fantastic service. My husband is delighted with his "present" and found it easy to use and make all the combinations with no problem at all. Many thanks once again for making the whole process simple, easy, hassle free and friendly. If more companies were like yours the world would be a better place. I wish you continued success in your business and will certainly recommend you. Kindest regards.
Elaine R

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Just a short note to let you know that having purchased a 4m DIY scaffold tower from you recently was one of the best pieces of equipment purchases we have made for a long time. The scaffolding has been extremely useful in practically every job that has been carried out at a height. The scaffolding tower has more than paid for itself in the first weekend of use. Hope you have a very successful New Year. Kind regards.
Jeff S

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I recently purchased your concertina loft ladder and I just want to let you know how pleased I am with it. My husband fitted it in less than 30 minutes; it took him longer to re-hinge the hatch than it did to fit the ladder! We are 110% satisfied with every aspect of dealing with your company. THANK YOU.
Alison E

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Just wanted to say a big thank you for your great service today - and to say what a fantastic product the Combi Ladder is. I am not normally good on heights, but I have cut a huge hedge today and the ladder cost me less than I usually pay to have it done each year. Thanks again; great product, really good value and great service.
John L

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Dear Sirs Whilst we are not normally disposed to sending this type of letter, we feel that we must write to congratulate you on the excellent quality of your Loyal Industrial Scaffold Tower, and at such a competitive price. We have, in the past, purchased our scaffold towers from one of your competitors but will certainly be returning to you with our future orders.
A Highland (Managing Director, ADH S H Co. Ltd.)

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Wow - what service, ladder ordered at 2.30pm yesterday afternoon and arrived at 9.30am this morning. Have just used it to put up the kids basketball net and found the ladder to be very strong and stable even with me on it (19st. / 6'4"). Thanks a lot BPS!
Matt H

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I am so pleased with the Quick Erect scaffold tower that I bought from you last week. I have used it many times in my large garden to prune trees and it has already paid for itself in saved tree surgeon costs! I found the levelling kit to be invaluable as I have many slopes in the garden and, in using this kit, I was able to keep the working surface nice and flat. Thanks for your advice on that, and the all round excellent service received from your company.
Mr J Liddle

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The ladder is excellent - just what I wanted and expected (having seen it at the Cheshire Show). It's both robust and lightweight, and suits ideally my confined landing space and fits nicely into my wardrobe when not in use. A great design. Many thanks
Charlotte B

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I recently bought a 700mm wooden loft ladder from your company. I am so happy with the product. Thank you. It is great to see that there are still companies out there that have pride in their products and go "that extra mile" to make sure that their customers are happy. Thanks again lads. If there should be someone that I know that needs loft ladders in the future, I will insist that they use your company.
Mr I McNeice

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